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Old 10-31-2019, 10:55 AM   #5
MisaLetet
Member
 
Join Date: Jul 2017
Location: Apple Valley
Posts: 44
Quote:
Originally Posted by LHaven View Post
Sorry for your loss. Alas, poor R2, we knew him, Horatio.

The good news is that the people at ASA run a very efficient and helpful phone support team:

(800) 688-3135 opt. 3
http://www.asaelectronics.com/technical-support
I have called ASA. I spoke with Jennifer who was very friendly and helpful so far. We are looking at batteries first. We recently went into freezing temps on Costco Interstate batteries that are about a year to a year and a half old. They may be struggling under the recent temp change. Apparently the batteries must be at a certain level for the system to work. We didn't know that the system runs on the batteries, not just the 50 amp service.. My husband has been searching on the web and found that issue, confirming what Jennifer has said. We have the rig tied into 50 amp service and the batteries should be good. My husband is going to check them tonight. HOPEFULLY that is all that is wrong. The other option will no doubt be expensive if we have to replace the DC.
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Lisa
2016 Fuzion 414 Chrome
2015 Ford F350 Super Lariat 6.7 Diesel 4X4 Crew Cab
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