[JRTJH]

The local Ford dealership was recently sold to a large "multibrand conglomerate" when the owner died and his family wanted out of the car business. We never had service issues before, but under the new ownership, the "highly paid mechanics" have been replaced with "lower wage employees" and this kind of situation happens all the time. The problem was described by a member who says he is a diesel mechanic. He said, in another thread, that when things are removed to facilitate maintenance, they seldom are reinstalled properly and become a source for future problems. He blamed it on "hurry, hurry, hurry"....

So, it's not just "one dealer" or "an isolated incident".... Seems things like adjusting tire pressure, retorquing lug nuts, wiping grease off the steering wheel are "long gone indicators of quality maintenance".....

Yep, I'm looking for a new Ford dealership to continue taking care of my truck. The "profit oriented center" we have now doesn't measure up to the "service center" we had before the sign changed.......