Thread: Passport 197RB
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Old 09-28-2018, 08:46 AM   #21
C.LeeNick
Senior Member
 
Join Date: Sep 2018
Location: Farmington
Posts: 109
I will say this, Keystone/Passport has been very good in all of this. They've been understanding, and when I called them last time, the customer service person I spoke with sent me her email address and asked me to send them pics of the completed underbelly, so their techs could look at them and see to it that it was completed to their standards. They are documenting everything, and seem interested in the progress. I guess they are doing everything a manufacturer 1500 miles away can do, so I'm not unhappy with their response.

Apparently, thought, they really needed to send a factory representative out to oversee the dealership in the installation of the underbelly. Because driving the screws through the wiring is a stupid mistake. I don't know how much of the underbelly will need to be removed now to get to the wiring.

I do have some specific questions about how it should be installed/sealed..but I'll start a different thread for that specific issue.
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