[first time 5er]

Then why not apologize for their mistake? why not offer me something? maybe an apology? it doesn't cost anything

I wasn't happy but i was not irate,irrational or disrespectful

Is it not the foundation of a successful business to make the customer happy?
or was this a matter of "take it or leave it" you have no where else to go.

Have you made a mistake? Have you apologized for it? Did you try and make it right?

I agree this is not stupid people. This was purely about money plain and simple a long term rent verses a holiday week. sheeesh!