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Old 01-27-2018, 09:03 PM   #9
dcg9381
Senior Member
 
Join Date: Jul 2015
Location: Texarkana, TX
Posts: 1,052
Quote:
Originally Posted by Hodgy View Post
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It should be important for Keystone and other makers to monitor forums such as this to see what is going on in the real world testing that we all are doing on the products they produce.
Oh sorry, that would require the application of common sense !
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Grand Design does (monitor their forum). At least prior to the most recent acquisition. For me, these things (all of them) WILL have manufacturing problems post delivery, it's about how the manufacturer pays the dealers to fix (factory) problems and how many hoops they make their CUSTOMERS jump through to resolve warranty repairs. Accepting that all have problems - we should be talking about service (which yes, is party dealer) - but there are also variations in manufacturers responses (or lack there of) to consumers and IF "reasonable accommodations" can be made to facilitate repairs when customers are away from their home dealer. Simply put: I do not agree with the reality that if you're out of your home state, some non-sale Keystone dealer is going to take care of you..


In regard to the Heartland with cold bathroom, I bought a 475 watt plug-in wall socket heater the other day. Sure beats cutting holes in the floor... Works great in the bathroom, under $40.
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