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Old 08-13-2017, 06:11 PM   #3
GovGeek
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Join Date: Aug 2016
Location: East Bay, CA
Posts: 30
Quote:
Originally Posted by xcntrk View Post
I would recommend calling ASA tech support. I had a problem updating my system too (due to wrong code downloaded and applied - by me), and they were extremely helpful diagnosing and determining the best course of action. In my situation I had to send my DC in for RMA, but it sounds like in your case you can just reflash it back to another version - of which they'll likely supply you the code.
I second this. They are very responsive and helpful. you'll get a real person quickly. I had a panel die and it was working again with a replacement in 4-days time.
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