View Single Post
Old 04-25-2018, 06:29 AM   #18
Carrottop
Senior Member
 
Join Date: Apr 2017
Location: Winnipeg, MB
Posts: 329
I posted a thread last season about my trailer going into our dealer for some warranty work. The service manager called me that afternoon to tell me that he noticed the front cap was delaminating near the top, he said it was minor but he wanted to address it before it got bad or the 1 year warranty expired. He took the initiative to file the claim with Keystone get the approval and ordered a new front cap. He then took photos of the frame underneath the he stated was not level and likely caused the delamination and proceeded to level everything out and put the new cap on before it went into storage for the winter. Service manager always calls me back within two hours and has yet to say I cant help you with that or you have to wait until end of season. Kudos to CanAm RV Headingley MB.
__________________
____________
John & Ekeen
2009 Ford F-150 5.4
2015 Nissan Armada 5.6
2021 Keystone Residence 40FLFT
Carrottop is offline   Reply With Quote