Help! I have a soft floor on 2016 cougar xlite 21rbs. Bought new in March 2016. New to campers so I thought new was best route to take. Only has a one year warranty and dealer is now out of business. Company not much help. Floor is soft in front of kitchen cabinets about 4' long. No water leaks. I hate to start cutting bottom open and floor has vinyl flooring on it.