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Thanks for the update.
I wonder when it was built. They can sit on the lot for quite a while. I bet if you went on a dealer's lot, you could find most of these with water problems.
I would assume they peeled back the vinyl. You might want to get some photos if you can just so you have some on hand if you have to talk to keystone.
If the cargo area is showing water damage in the top floor layer, the bottom layer will have water damage radiating much farther out. That's what I found with mine. So a fix replacing just top layer damage isn't a fix. IMO with the mold, the only fix is a new unit.
Let us know what happens. Good luck.
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