Quote:
Originally Posted by chuckster57
As a rule electric awnings don't have a tension spring. Have you tried manually pushing the arms in to see if they are binding? If they aren't then it should be taken back to the dealer for warranty repair.
May seem dumb but is the fabric ABOVE the roller or below it? it should be ABOVE the roller.
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I did try pushing on it a little while my wife pushed the button to retract it. Didn't make any difference as far as the motor stopping before it closed all the way, but the arms were definitely not binding. Everything looks like it's aligned properly and moving freely.
The fabric appears to roll up from below the roller, but it seems to be designed to go that way (see pics), I don't see how it could work any differently. The pics show it extended out a bit, then retracted as far as it will go before the motor turns off.