Quote:
Originally Posted by jerseyphil
I purchased 2 MaxxAir vent covers through Amazon.com. One was perfect. The inside screen on the second one had a plastic tab broken.
I sent MaxxAir an email requesting a replacement. Someone replied almost immediately and said they would send a replacement the next day.
True to his word, the replacement came very quickly. I noticed it was sent "Priority Mail". Cost them $5.25 just for postage. Although I'm sure they made good money on the product, it is such a good feeling when a company responds to customers like that.
I am so happy I chose the MaxxAir product and not some unknown alternative. It really pays in the long run.
Phil
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You bet. I had a couple of the Maxx units on our TT, was awesome, the airflow while driving kept the unit so much cooler without worry about the vent covers getting destroyed or rain issues. On the list for this spring to install one in the front of the SRX, came with one in the garage from factory.