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Forum: Keystone RV Service & Warranty Issues 04-12-2016, 04:20 PM
Replies: 8
Views: 3,985
Posted By Keoni37
It is a flawed design and should not be up to the...

It is a flawed design and should not be up to the purchasers to find a fix to make it safe on the road. Keystone needs to recall all of these bumpers for a permanent fix.
Forum: Keystone RV Service & Warranty Issues 04-12-2016, 11:47 AM
Replies: 8
Views: 3,985
Posted By Keoni37
It separated at the left and right side rails...

It separated at the left and right side rails that slide in and out. The welds did not fail, the bumper ripped away like a paper rip on both sides and is only now being held on by the weld connection...
Forum: Keystone RV Service & Warranty Issues 04-12-2016, 11:40 AM
Replies: 20
Views: 1,616
Posted By Keoni37
I have a hard copy Festus2 throughly reviewed and...

I have a hard copy Festus2 throughly reviewed and it is not covered. I just found it interesting that there exists an Extended Warranty that would include the Cap Fade. Not doubting, just that I...
Forum: Keystone RV Service & Warranty Issues 04-12-2016, 11:21 AM
Replies: 8
Views: 3,985
Posted By Keoni37
Yes, very poor design. There have been numerous...

Yes, very poor design. There have been numerous metal fatigue fails with that slide out bumper design and apparently (not as of my 2013 Cougar) Keystone has not resolved or corrected the defective...
Forum: Keystone RV Service & Warranty Issues 04-12-2016, 10:37 AM
Replies: 20
Views: 1,616
Posted By Keoni37
What extended warranty covers cosmetic issues? We...

What extended warranty covers cosmetic issues? We have an extended warranty on our 2013 Cougar 333MKS with the fading cap and have been told it does not cover cosmetic issues.
Forum: Keystone RV Service & Warranty Issues 04-12-2016, 10:15 AM
Replies: 8
Views: 3,985
Posted By Keoni37
A Warning to anyone with a slide out bumper bike rack.

I have a 2013 Cougar 333MKS 5th wheel with the slide out rear bumper bike rack/spare tire holder (I purchased the trailer new 5/2013). Trailer has less than 10,000 miles on it and we have never, ever...
Forum: Keystone RV Service & Warranty Issues 05-05-2015, 10:44 PM
Replies: 76
Views: 14,788
Posted By Keoni37
Yes, I am aware of that forum and have made...

Yes, I am aware of that forum and have made inqueries there. Sent Dave a private message.

Thank you.
Forum: Keystone RV Service & Warranty Issues 05-05-2015, 05:31 PM
Replies: 76
Views: 14,788
Posted By Keoni37
Thanks Dave for the reply. Another question, have...

Thanks Dave for the reply. Another question, have you experienced the fading cap problem and if not have you been waxing 2 to 4 times a year? Thanks
Forum: Keystone RV Service & Warranty Issues 05-05-2015, 03:20 PM
Replies: 76
Views: 14,788
Posted By Keoni37
My two year old 2013 Cougar 333MKS (purchased new...

My two year old 2013 Cougar 333MKS (purchased new May 2013) on our first trip of 2015 (last week) had our first ever issue with the touch control panel. The 2nd and 3rd row switches quit working on...
Forum: Fifth Wheels 05-05-2015, 12:35 PM
Replies: 184
Views: 45,462
Posted By Keoni37
I wonder if there is any basis for a class action...

I wonder if there is any basis for a class action lawsuit to get this issue and the touch panel issue corrected by Keystone. The threat of a class action lawsuit got Nikon to correct the issues with...
Forum: Fifth Wheels 05-05-2015, 11:57 AM
Replies: 184
Views: 45,462
Posted By Keoni37
Just noticed on our two year old 2013 (purchased...

Just noticed on our two year old 2013 (purchased May 2013) that my cap has some severe fading. Talked with Keystone customer service and got the "canned" response about it being a maintenance issue....
Forum: Fifth Wheels 12-06-2014, 12:27 AM
Replies: 25
Views: 3,790
Posted By Keoni37
No one comes into our trailer or home with their...

No one comes into our trailer or home with their shoes on!
Forum: Fifth Wheels 04-22-2014, 06:58 PM
Replies: 5
Views: 1,370
Posted By Keoni37
Our 2013 333MKS purchased in May 2013 is in for...

Our 2013 333MKS purchased in May 2013 is in for annual preventive maint., wheel bearing repack, slide adjust, etc., received a call from the dealer that two wheel bearing seals had blown, one on...
Forum: Fifth Wheels 07-30-2013, 12:22 AM
Replies: 17
Views: 2,921
Posted By Keoni37
Congrats on the new rig and that mpg looks great...

Congrats on the new rig and that mpg looks great to me! We have a 3 mo old 333MKS & pulling with 2010 Ford F350 CC PSD Long bed SRW FX4 and getting about 8.6mpg! :( Just returned from a 3,200 mile...
Forum: Fifth Wheels 06-08-2013, 12:30 AM
Replies: 7
Views: 1,759
Posted By Keoni37
We have a new 333MKS and the only common issue is...

We have a new 333MKS and the only common issue is with the recliners. One has to be pushed back into the corner and the other needs to be pulled forward and centered in the unit for the two opposing...
Forum: New Member Check in! 06-06-2013, 11:38 PM
Replies: 5
Views: 648
Posted By Keoni37
Had a great first trip and loved the new trailer!...

Had a great first trip and loved the new trailer! Just have to be very careful from now on reserving sites for this big rig. I thought I would be okay with a pull through but no way, not with a sharp...
Forum: Campgrounds & Destinations 05-22-2013, 12:43 AM
Replies: 11
Views: 1,137
Posted By Keoni37
We have stayed there several times and love it....

We have stayed there several times and love it. Very well kept park however it is dry so libation in the trailer or stealthy cup. Great place to watch the ships passing in the Straits, merchant, Navy...
Forum: Campgrounds & Destinations 05-22-2013, 12:26 AM
Replies: 44
Views: 5,441
Posted By Keoni37
Headed to Manchester State Park on Friday for our...

Headed to Manchester State Park on Friday for our first outing with our new Cougar 333MKS.
Forum: New Member Check in! 05-21-2013, 01:04 AM
Replies: 5
Views: 648
Posted By Keoni37
New Cougar 333MKS

Picked up our new 333MKS Friday 5/17, moving up from a JayFeather 33' 31E, love the JayFeather but wanted more room and storage for travel during retirement. Was nervous about towing that massive 5th...
Forum: Fifth Wheels 05-21-2013, 12:20 AM
Replies: 35
Views: 5,715
Posted By Keoni37
Congrats! Just picked up our new 333MKS on Friday...

Congrats! Just picked up our new 333MKS on Friday 5/17. First trip out will be 5/24 for the Memorial Day Weekend. Can't wait!
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